Commentary
A Message on Mission by Tim Mitrovich
Whose Lifestyle is Your Advisor Focused On?
I think a lot of investors would be shocked to hear how their advisors discuss their practices and careers “behind closed doors.” I have heard things like, “I’m just trying to make the most amount of money doing the least work possible,” “I have a lifestyle practice,” “I’m trying to just work part time” and more – but you get the idea.
Of course, when you visit advisor’s websites you will never see those kinds of admissions but rather things like, “client-centric” or “dedicated to your success.”
I recently saw an ad targeted at advisors where an advisor put out publicly that he was late-stage career and had a practice on “autopilot.” (I’ll leave him nameless, but you can find the ad with a decent ChatGPT search). I wasn’t shocked that such an attitude existed but was surprised that someone would have the audacity to say it out loud on a national ad campaign.
I am often asked by prospective clients, “what questions should I be asking you?” I have never thought to tell them they should push any advisor to truly discuss their philosophy, how they continue to personally develop, as well as improve their firm with specifics, or challenge them on what kind of hours they keep or what their day-to-day looks like. That said, I will from now on.
The Industry Owes You More
This industry sits in a special place of trust with those that engage it, and quite frankly too many are taking that trust for granted and focusing on their own lifestyle and profit as opposed to those they are supposed to be protecting and partnering with.
I happened to see the above ad on the same day I saw our entire team working incredibly hard, coming along side clients that had recently had a spouse pass away, a spouse get diagnosed with cancer, and couples sitting down with Iran Harvell and advisors here at TEN in emotional meetings around planning for the future and making sure their beloved families would be well taken care of.
This isn’t to say we are perfect, or the only good advisors out there, but it is to say advisors should do better and clients should challenge their advisors to demonstrate their passion for helping clients achieve their desired lifestyle – and not just their own. Of course, I would also argue that such a passion should be pretty evident without such questioning.
Purpose, Partnership, and Our Focus at TEN
And while the juxtaposition between the ad reflecting a brazen industry attitude left me a little angry, I also walked out of the door to head home incredibly proud of my colleagues as well as our colleagues/partners at Hightower, like Iran, and the work they are doing to not just build and support clients’ well-being, but their genuine care and willingness to walk alongside them through life’s inevitable challenges and heartbreak.
One of our new teammates saw and heard all that was going on and stopped to ask me how I was doing. I was honest with her… it was a hard day. Lots of emotion, lots of work, lots of heartbreaking situations.
But this career framed correctly isn’t about convenience, it’s about purpose. So yes, there are days that leave you drained in many respects, but also leave you feeling so full of purpose.
In one of the first messages we sent out to clients 15 years ago, I promised that at TEN, we may not be able to promise perfection, but we would attempt to put forth a perfect effort, and that as our firm grew, our passion for the client experience would result in new tangible ways.
I believe we continue to live up to that promise.
This week I saw that manifest in many ways with my colleagues, but it was also special to have Iran with us and see the care she put into our clients, the passion she brought to a number of client events and engagements, and willingness to be so generous with her time.
In Closing
I know for many of you reading this you’ve already placed your trust in TEN, I hope you know that to us, our work is not a paycheck but a purpose, and you are not just a client but a valued part of our community.
If you are not, we’d certainly welcome that chance but just as importantly, whether you ever work with us or not, encourage you find a partner that is truly passionate about their work and walking alongside you to help you and your family find your desired lifestyle.
In the weeks ahead, the message our guests at the Quarterly Event got to hear from Iran, Dave, and Mike will be shared in a series of videos that I hope you will take the time to listen to.
Have a wonderful weekend,
Tim and the team at TEN Capital
Ten Capital Wealth Advisors is a group comprised of investment professionals registered with Hightower Advisors, LLC, an SEC registered investment adviser. Some investment professionals may also be registered with Hightower Securities, LLC (member FINRA and SIPC). Advisory services are offered through Hightower Advisors, LLC. Securities are offered through Hightower Securities, LLC.
This is not an offer to buy or sell securities, nor should anything contained herein be construed as a recommendation or advice of any kind. Consult with an appropriately credentialed professional before making any financial, investment, tax or legal decision. No investment process is free of risk, and there is no guarantee that any investment process or investment opportunities will be profitable or suitable for all investors. Past performance is neither indicative nor a guarantee of future results. You cannot invest directly in an index.
These materials were created for informational purposes only; the opinions and positions stated are those of the author(s) and are not necessarily the official opinion or position of Hightower Advisors, LLC or its affiliates (“Hightower”). Any examples used are for illustrative purposes only and based on generic assumptions. All data or other information referenced is from sources believed to be reliable but not independently verified. Information provided is as of the date referenced and is subject to change without notice. Hightower assumes no liability for any action made or taken in reliance on or relating in any way to this information. Hightower makes no representations or warranties, express or implied, as to the accuracy or completeness of the information, for statements or errors or omissions, or results obtained from the use of this information. References to any person, organization, or the inclusion of external hyperlinks does not constitute endorsement (or guarantee of accuracy or safety) by Hightower of any such person, organization or linked website or the information, products or services contained therein.
Click here for definitions of and disclosures specific to commonly used terms.
SPOKANE | 835 North Post, Suite 102 Spokane, WA 99201 | 509.325.2003
SEATTLE | 2033 6th Avenue, Suite 600 Seattle, WA 98121 | 206.502.0530
Legal & Privacy | Web Accessibility Policy
Form Client Relationship Summary ("Form CRS") is a brief summary of the brokerage and advisor services we offer.
HTA Client Relationship Summary | HTS Client Relationship Summary
Securities offered through Hightower Securities, LLC, Member FINRA/SIPC, Hightower Advisors, LLC is a SEC registered investment adviser. brokercheck.finra.org
©2026 Hightower Advisors. All Rights Reserved.